Our Commitment to Accessibility
At Duval Sign Solutions, accessibility is part of our mission to communicate clearly — both in our signage and in our digital presence. We're dedicated to providing a website that is inclusive and usable by all visitors, regardless of ability, technology, or context.
We believe that everyone deserves equal access to information and services online. Our goal is to ensure every visitor can easily navigate, understand, and interact with our content, whether they're researching signage options, requesting quotes, or learning about our Jacksonville-based services.
We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C). These internationally recognized guidelines help ensure that web content is accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Continuous Efforts to Improve Accessibility
We take proactive steps to maintain and improve website usability for all users through ongoing evaluation and enhancement.
Design and Development Practices
Our accessibility initiatives include:
Conducting regular accessibility audits and reviews using both automated tools and manual testing with assistive technologies
Ensuring contrasting colors and readable typography for visibility, exceeding minimum contrast ratios specified in WCAG guidelines
Adding alt text and descriptive labels to all images and links, providing context for screen reader users
Implementing clear information structure through proper semantic HTML, headings, and ARIA landmarks
Supporting keyboard and screen reader navigation with logical tab order and skip navigation links
Providing text alternatives for non-text content including images, videos, and interactive elements
Ensuring form fields have descriptive labels and error messages that clearly explain how to correct issues
Content Accessibility Features
Our design and development practices focus on:
Clarity
- Using plain language and concise sentences to improve comprehension
Minimal cognitive load
- Organizing information logically with clear headings and visual hierarchy
Ease of interaction
- Providing sufficient click/tap target sizes and spacing for users with motor impairments
Responsive design
- Ensuring content reflows properly on various screen sizes and orientations
Readable text
- Allowing text to be resized up to 200% without loss of content or functionality
Accessibility Tools & Compatibility
Our website is designed to be compatible with a wide range of technologies and devices.
Browser Compatibility
Fully tested and optimized for all major browsers including:
Google Chrome (desktop and mobile)
Microsoft Edge
Apple Safari (desktop and mobile)
Mozilla Firefox
Mobile browsers on iOS and Android devices
Assistive Technology Support
Our site works seamlessly with assistive technology software such as:
Screen readers: JAWS, NVDA, VoiceOver, TalkBack
Text-to-speech tools and browser extensions
Screen magnification software including ZoomText and Windows Magnifier
Speech recognition software such as Dragon NaturallySpeaking
Keyboard-only navigation for users who cannot use a mouse or pointing device
Mobile voice control features including TalkBack and Siri Voice Control
Browser-based accessibility features including high contrast modes and text spacing adjustments
For optimal performance and security, we recommend keeping your browser, operating system, and assistive technology software current with the latest updates.
Specific Accessibility Features Implemented
Navigation and Structure
Consistent navigation menus across all pages for predictable user experience
Breadcrumb trails showing current page location within site hierarchy
Descriptive page titles clearly identifying page purpose and content
Logical heading structure (H1, H2, H3) organizing content hierarchically
Skip navigation links allowing keyboard users to bypass repetitive elements
Visual and Interactive Elements
Sufficient color contrast ratios between text and background (minimum 4.5:1 for normal text)
Color is not used as the only means of conveying information
Focus indicators clearly visible when tabbing through interactive elements
Clickable elements sized appropriately for easy interaction (minimum 44x44 pixels for touch targets)
Video and audio content includes captions and transcripts where applicable
Forms and Interactive Content
All form fields include visible labels and programmatic associations
Required fields clearly marked with both visual and text indicators
Error messages provide specific, helpful guidance for correction
Form validation occurs with clear feedback before submission
Time limits can be extended or disabled when present
Ongoing Monitoring & Known Limitations
While we aim for full compliance, we acknowledge that maintaining perfect accessibility across all environments is an ongoing process.
Current Limitations
Some third-party integrations, embedded content, or legacy components may not fully meet WCAG 2.1 AA standards. We actively monitor these elements and work with vendors to apply updates as technology evolves. Known limitations are addressed in order of priority based on their impact on user experience.
Commitment to Improvement
We continuously review our website using:
Automated accessibility testing tools to identify technical issues
Manual testing with screen readers and other assistive technologies
User feedback from visitors with disabilities
Regular audits conducted by accessibility specialists
Staff training on accessibility best practices and inclusive design principles
Reporting Accessibility Issues
We welcome feedback and encourage users to contact us regarding any accessibility challenges encountered.
How to Report Issues
If you find any portion of our site difficult to use or access, please reach out with details including:
The specific page or feature causing difficulty
The assistive technology or browser you're using
A description of the problem encountered
Any suggestions for improvement
Contact Information
We will investigate and respond to all accessibility inquiries within 2-3 business days. For urgent matters affecting your ability to request quotes or access critical business information, we will prioritize immediate assistance.
Third-Party Content and Services
Our website may include links to third-party websites or services not operated by Duval Sign Solutions. While we strive to link only to accessible resources, we cannot guarantee the accessibility of external sites. Please contact the respective organizations if you encounter accessibility barriers on third-party platforms.
Policy Review and Updates
This Accessibility Statement is reviewed regularly to ensure it reflects our current practices and incorporates updates to WCAG guidelines and assistive technology capabilities. We are committed to maintaining transparency about our accessibility efforts and welcome ongoing dialogue with our users.
Last Reviewed: October 2025